Protacom

IT SOLUTIONS PROVIDER

MAINTENANCE

Specialising in personal service and technical excellence, Protacom helps you to maximise the return on your IT investment. An innovative, proactive approach means that you can be confident of a thorough and speedy solution to any IT problem, with the minimum of disruption to your routine.

Maintenance Support

Our Support & Maintenance package covers:

	24 / 7 Cover.
	Server / Workstation Support.
	Hardware / Software Support.
	Telephone Hotline Support.
	Remote Dial-in Diagnosis.
	Network and Cabling Cover.
	Preventative Maintenance.
	System Health Check.
	Installation of OS System Updates / Security Updates / Service Pack Updates.
	Correct Operation of Disaster Recovery & Virus Definition Protection.
	Monitoring of Network Performance.
	Spy-ware Sweeps.
	Update of Server Image File for added Data Protection.
	Review Of Server Logs for any possible problems.