Business critical systems are ever more important and need to be running at all times, as having them down is a costly inconvenience that you could do without.
To achieve this they must be monitored. With the advent of secure Internet connections Protacom can now supply a bespoke system monitoring function to a company anywhere in the world.
Using our skilled 24 x 7 helpdesk we can monitor all of your systems and have an agreed set of procedures to follow as and when a problem occurs.
 

Remote Monitoring

Protacom is able to offer the development, implementation and management of a remote support function, utilising latest technologies, aimed at reducing the cost of supporting IT infrastructures.

Techniques include:

	Monitoring and management of Servers and Network devices.
	Automated asset management, ensuring an understanding of the user estate and licensing requirements
	Remote control of users desktop to negate the requirement of a desk side visit
	Automated management of virus updates
	Remote updating of new software applications, patches etc.

By having your systems monitored you can relax and be assured that problems are not occurring and going unnoticed.